Comcast sucks

Our internet and tv has been out SINCE LAST TUESDAY. We have called and/or live-chatted with Comcast every day about it. Every day, they said it would be 24 hrs. This morning, I called them and after telling them that we've been out that long, I was told that the outage was cleared last thursday. Then I was left on hold for 22 minutes. When a different girl finally picked up, I asked for a supervisor. That girl set up a tech to come out one WEDNESDAY while we waited for the supervisor. AFter ten more minutes, I finally had to give up because I had to get back to work.